BJ888 Privacy Policy – How We Handle Your Data

1Data We Collect

BJ888 collects personal information in two ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full legal name, date of birth, and nationality
• Philippine mobile number and email address
• Username and account password (hashed, never stored in plain text)
• Government-issued ID documents and selfie submitted during KYC verification
• Payment method details — e-wallet accounts (GCash, Maya) or Philippine bank account information used for deposits and withdrawals
• Communications sent to BJ888 support

Information collected automatically:

• IP address and approximate geographic location (Philippines)
• Device type, operating system, and browser version
• Pages visited, session duration, and navigation patterns
• Game activity logs — games played, bet amounts, session timestamps
• Transaction records — deposit and withdrawal history in Philippine Peso
• Cookie identifiers (see the Cookies section below)

2How We Use Your Data

BJ888 uses the personal information it collects only for purposes that are directly connected to operating the platform and serving registered players in the Philippines. Specifically:

• Account creation and authentication — to register your account, verify your identity via OTP, and allow secure login.
• KYC and age verification — to confirm you are at least 21 years of age and physically located in the Philippines before your first withdrawal is processed.
• Payment processing — to facilitate deposits and withdrawals in Philippine Peso through your registered payment method.
• Platform operation — to deliver game sessions, record bet outcomes, maintain your balance, and display your transaction history.
• Security and fraud prevention — to detect suspicious login activity, identify duplicate accounts, and prevent financial fraud or money laundering.
• Customer support — to respond to your enquiries, process disputes, and manage account-related requests.
• Responsible gaming — to monitor gaming patterns that may indicate problematic behaviour and to enforce self-exclusion requests.
• Legal and compliance obligations — to retain records as required under applicable Philippine law.

BJ888 does not use your personal data to build advertising profiles or to sell targeted marketing services to third parties.

3Data Sharing

BJ888 does not sell personal data. Your information may be shared with the following categories of third parties only where necessary:

• Payment processors — Philippine e-wallet and banking partners (such as GCash and Maya infrastructure providers) receive the minimum account and transaction data required to process your deposits and withdrawals.
• Identity verification providers — third-party KYC services may process your submitted ID documents and selfie to confirm your identity. These providers are bound by confidentiality obligations.
• Platform technology providers — hosting, security, and analytics services that support the operation of the BJ888 platform may access server-level data. These providers do not use your data for their own purposes.
• Legal and regulatory authorities — BJ888 will disclose information to Philippine law enforcement or regulatory bodies when required to do so by applicable law, a valid court order, or to protect the platform against fraud or criminal activity.

4Data Security

BJ888 applies technical and organisational measures to protect your personal data against unauthorised access, accidental loss, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your browser and the platform
• One-way cryptographic hashing for stored passwords
• OTP-based login verification for unrecognised devices
• Access controls that limit internal staff access to personal data on a need-to-know basis
• Regular security reviews of platform infrastructure

While BJ888 takes reasonable steps to protect your data, no online system can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying BJ888 support promptly if you suspect any unauthorised access to your account.

5Cookies

BJ888 uses cookies and similar tracking technologies to operate the platform, remember your session, and understand how players use the site. Cookies are small text files stored on your device by your browser.

• Essential cookies — required for the platform to function. These include session authentication tokens that keep you logged in during a session. Disabling these will prevent you from using the platform.
• Analytics cookies — used to understand page traffic, session duration, and navigation patterns in aggregate. This data is used to improve the platform experience and is not linked to your personal identity.
• Security cookies — help detect and prevent fraudulent login attempts and bot activity.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform. BJ888 does not use advertising or retargeting cookies.

6Data Retention

BJ888 retains personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and compliance obligations. Specifically:

• Account and identity data is retained for the duration of your account and for a minimum period after closure as required for legal and audit purposes.
• Financial transaction records are retained in line with Philippine financial record-keeping requirements.
• Game session logs are retained for a defined period to support dispute resolution and responsible gaming monitoring.
• Support communications are retained for a reasonable period to assist with follow-up enquiries.

When data is no longer required for operational or legal purposes, it is deleted or anonymised. You may request deletion of your personal data by contacting support — however, certain data may be retained where BJ888 is required to do so by law.

7Your Rights

As a registered BJ888 player in the Philippines, you have the following rights in relation to your personal data:

• Right to access — you may request a copy of the personal data BJ888 holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you may request that it be corrected. Some data (such as your registered name) may require updated KYC documents to change.
• Right to deletion — you may request deletion of your personal data. Requests are subject to BJ888's legal retention obligations, which may require certain data to be kept for a defined period even after account closure.
• Right to object — you may object to certain uses of your data, such as automated decision-making that significantly affects you.
• Right to data portability — you may request a structured, readable copy of certain personal data you have provided to BJ888.

To exercise any of these rights, contact BJ888 support using the email address in the footer of this page. BJ888 will respond to valid requests within a reasonable timeframe. Identity verification may be required before processing your request.

8Minors

BJ888 is strictly for players aged 21 and above. The platform does not knowingly collect personal data from anyone under 21. Age verification is enforced through KYC during the registration and first-withdrawal process.

If BJ888 becomes aware that an account has been registered by someone under 21, the account will be closed immediately, any associated balance will be handled per the Terms and Conditions, and the data will be deleted in accordance with this policy. If you believe a minor has registered on the platform, contact support immediately.

9Changes to This Policy

BJ888 may update this Privacy Policy from time to time. When changes are made, the "Last updated" date at the top of this page will be revised. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms.

For significant changes that affect how your data is used, BJ888 will make reasonable efforts to notify registered players via the email address on their account. It remains your responsibility to review this page periodically.

10Contact

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, contact the BJ888 support team using the email address in the footer of this page.

For questions about account terms, visit the Terms & Conditions page. For responsible gaming tools, visit the Responsible Gaming page. For general platform questions, visit the FAQ page.